Operations Coordinator Application

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Details

Array Operations Coordinator

Full Time

In office

Job Description

Array is a growing real estate media company, and we’re seeking a highly organized, customer-focused Operations Coordinator to join our team! In this role, you’ll be the bridge between customers, operations, and production, ensuring an exceptional experience from first inquiry to final deliverable.

You’ll manage customer communication across multiple platforms, oversee shoot scheduling, coordinate internally across teams, and support general administrative functions. Attention to detail, proactive communication, and the ability to handle a fast-paced environment are critical for success.

The annual salary for this position ranges from $50,000 to $65,000, depending on experience. After completing a 90-day probationary period, you'll also be eligible for the company’s profit-sharing pool, with the opportunity to receive quarterly profit-sharing bonuses.

5 Main Job Responsibilities

  • Scheduling - Manage the shooting schedule effectively.
  • Customer Communication - Promptly and professionally handle all customer needs
  • Internal Communication - Pass off/translate customer notes and requests well between all departments
  • Miscellaneous/Administrative tasks
  • Complete all "recurring checklists", "To Do's" and "Projects" on the project management board by their due dates

Compensation

  • Base salary = $50,000 - $65,000
  • Upon completing your 90 day probationary period, you will be entered into our quarterly profit sharing pool. This amount will be calculated by using the following metrics:
    • 1/3 for how long you have been with the company
    • 1/3 for personal performance (representing core values & job performance)
    • 1/3 for overall profitability of the company
  • Monthly meal allowance of $100

Hours of Work

  • Available Monday – Friday | 8AM-5PM
  • Some flexibility to work remote when needed
  • Evenings and weekends when needed
  • 20 vacation/sick days
  • 10 paid holidays

Job Requirements

  • Has thorough local geographic knowledge of Santa Rosa Beach, FL and surrounding areas
  • Speak very kindly to customers even when they are upset
  • Craft well worded professional email and text responses to customers
  • Put yourself in the customers shoes
  • Thorough knowledge of how the real estate industry works
  • Stay organized with files and projects
  • Pay attention to small details
  • Teach and help others get better
  • Always do your best with a good attitude
  • Be flexible when things are busy or slow
  • Stay calm and don’t get frustrated easily
  • When needed, work fast and well without making mistakes
  • Stay focused, even in a busy room

Array Culture

Everyone wants to be a part of a winning team, but few are willing to put in the work to contribute what is necessary.
At Array, we are a team of people willing to put in the work.
We work long hours when needed. We leave work mentally exhausted after a demanding day of intense focus and effort. We don’t take the easy path, we take the right path that will sturdy our foundation. The path that leads to simplification and a better product.
We are committed to our mission. Our team fights in the trenches together through challenges and celebrates with joy when we achieve milestones and experience success. Each day we are motivated by knowing we are one step closer to hitting our 10 year target.
Spots on our roster are reserved for top performers only.
Array is a winning team and we are on our way to hitting our 10 year target.

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